FREQUENTLY ASKED QUESTIONS


Q: Do you ever have sales?
A: See the One Offs section to check if anything is currently on sale.

Q: I want to buy a bag but I don't want to use PayPal. What can I do?
A: Totally understand! First thing to do - send an email to MorePockets@gmail.com and tell me EXACTLY which bag you would like. The bag will go on hold pending payment. Send a check or money order to More Pockets P.O.Box 288, Berkeley, CA 94701. Once the check has cleared, your bag will be mailed.

Q: Do you take special requests?
A: Ummm actually, yes. That's a recent change. So go to the Collaborative Bags page to find out more.

Q: Do you ship outside the U.S.?
A: Shipping prices would increase, but, yes, purses may be shipped outside the United States. Just email for an exact price.

Q: What about Sales Tax?
A: "All prices of taxable items include sales tax reimbursement computer to the nearest mill." Isn't that all nice and legal? It's from the State Board of Equalization.

Q: How do I clean my bag?
A: More Pockets bags are made from upholstery fabric. The safest way to clean them is to carefully test the fabric on a hidden inside section. If it's safe, spot clean the bag with warm water and mild soap. Do not try to machine wash and dry your bag. Personally, I Scotchgard mine. But then I'm a mess and don't mind the chemicals.

Q: Why snaps?
A: It's a personal thing, really. I carry a bus pass and a BART pass both of which I have lost to demagnetization on more than one occasion. So I won't buy a bag with a magnetic clasp. And I won't make one either. I don't use zippers because they get caught and snag and I tend to over fill my bags anyway and they just won't close.

Q: What's with the big back pocket on all of your bags?
A: I alwasy carry a book with me. This way I know where it is at all times and I can get to it immediately if I have some down time to read.

Q: Will you make me a purse with fabric I send you?
A: Unfortunately I can't work with someone else's fabric. But I have TONS of fabric. If you email me and tell me what you are looking for I might have something that would work. Check out the Collaborative Bags page for more information.

Q: You had a clutch six months ago in this cool purple fabric with green dots. Unfortunately, I didn't buy it. Will you make that bag again for me?
A: Email More Pockets with a detailed description of what you're looking for. If I still have enough fabric, it's possible. But there is no guarantee.

Q: Can I order 100 purses for my shop?
A: Wow. That's a whole lot of production all at once. If there are 100 purse for sale on the site, then you are more than welcome to buy them all. But right now More Pockets is not making that level of production. But thanks for the compliment.

Q: Did the prices of your bags change?
A: Yes. The prices on all bags have been dropped and shipping in the continental United States is now free. I'm referring to this as recession pricing but I think these are the prices that will be used for a good long time.

Design downloaded from Free Templates - your source for free web templates